Slide Snapshot: KPI Framework for Omnichannel in Pharma

Many Medical Affairs Managers struggle to select a set of KPIs that allows them to effectively measure the impact of their omnichannel tactics to engage with external stakeholders.  

CELforPharma faculty member Ben Harbour of the Strategic Omnichannel for Medical Affairs course has made a handy slide snapshot that provides a framework of KPIs: 

Download now

I accept that relevant personal details are stored in a database for that purpose, as per our Privacy Policy, of which I accept the terms. *
eBooklet: KPI Framework for Omnichannel in Pharma



Learn more about this topic at the following short duration course(s):



Subscribe to CELforPharma's newsletter to receive tips & insights from our expert faculty:


Please indicate your domains of interest:

Interested in domains

By subscribing to this newsletter, I accept the Privacy Policy.